Job Summary
Company Name
About the Business & Position Overview
Godrej Infotech Limited, a subsidiary of Godrej & Boyce Mfg. Co. Ltd, which is one of the holding companies within the USD 4.1 billion Godrej Group. This group started its journey in 1897 and through the years have diversified from High Tech Engineering to Consumer Products. Godrej Infotech Ltd is a software services and consulting company headquartered in Mumbai, India. Formerly an IT division of Godrej & Boyce Mfg. Co. Ltd., which started operations in 1971, Godrej Infotech Ltd, commenced its operations as a separate corporate entity on April 1, 1999. Godrej Infotech Ltd, embarked on the journey of Business Excellence using EFQM 2013 (formerly known as The European Excellence Model Foundation for Quality Management), which outlines the foundation of achieving sustainable excellence in any organization. We are assessed at SEI-CMM Level 4, which means our quality processes are well-defined and professionally managed. We also have ISO 9001:2015 Quality Systems Certification for Analysis, Design, Coding, testing, Delivery and Maintenance of Commercial Application Software, ERP Consultancy and Facilities Management Services. We place a high premium on our people, quality and business values. We develop our employees through continuous training and provide them with opportunities to work on state-of-art technologies. We encourage our employees to develop their skills and to nurture the pursuit of professional excellence. We draw our strength from the team of committed and customer oriented professionals. It is to this team that we owe our recognition for quality.
Job Profile
Key Responsibilities
1. Call SLA Compliance
2. Development SLA compliance
3. Product Management
4. Process Design & Standardization.
Job Description
1. Act as functional consultant for non-erp products / systems.
2. Requirement understanding, user discussions, requirement articulation, requirement ocumentation.
3. Making Functional Specification Document (FSD).
4. Ensure proper cycle testing, test results & UAT.
5. Product Documentation.
6. Call resolution, call analysis, preventive & corrective.
7. Product benchmarking & product standardization.

Qualification Details
Essential Qualification: BE
Preferred Qualification: Post-graduation, Any Supply chain certification
Experience Details
Essential Experience: 1. Should have good strong hands on experience in any discrete Mfg domain like Planning, Mfg, Sales, Purchase, Warehousing etc. 2. Should have worked on systems as Key / primary user.3. Should be having knowledge of integrations of systems, mapping of business processes into products etc.4. Should be first point of contact for system issue resolution.
Preferred Experience: Experience in erp integrated environment.
Special Skill
Essential : Communication skills, soft skills, MS office
Preferred : NA